There’s no such thing as a stupid question! If you can’t find the answer you’re looking for contact us and we will endeavour to put your mind at ease.

Are you available 24 hours a day?

Yes! 24/7 365 means exactly that! Your pest problem doesn’t take the night off and neither will we!

We offer a bespoke service that caters for your needs, we build around the needs of your home or business, whether it’s a night service or out of hours, it up to you!

Will you really beat any quote?

Yes, we will beat any and all quotes for your pest control needs. Just supply our technician with your previous quote and we will beat it.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365. 01702 337778 / 0203 3707083

We can give advice over the phone or we can visit you in your home/office or work place. We are here to take one less problem off your hands so you can concentrate on the important things, you can send pictures, videos and texts, whatever suits your needs.

I see that you sell pest control products, Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.

You don’t have to pay for callout charges if you don’t feel you need it! We sell traps and various pest products that can be placed yourself, we will even offer online support to help you get started if you wish!

We are here to help!

Do you offer a money back guarantee?

Yes, if you feel we didn’t live up to your expectations or we could have done more, we offer a standard 30-day money back guarantee on all our domestic and commercial services.

What pests do you treat?

For more information and the full list check out our Services menu. We treat bed bugs, mice, rats, wasps, fleas, moths, cockroaches, ants, spiders, silverfish, squirrels, flies, woodworm, pigeons, dust mites, carpet beetles and we also offer fumigation treatment.

How quickly will you respond to my problem and how soon can my home be treated?

Our client care centre operates 24 hours for your convenience, you can call anytime for questions or bookings. Usually, we can be there within the hour, if not certainly in the same day. However, if the nearest appointment available is a couple of days, we will provide you with information on how to deal with the problem in the meantime.

What kind of training have the pest technicians passed?

Our technicians at BDS Pest Control have passed the Safe Use of Pesticides and the Level 2 in Pest Management – General Pest Control (GPC) courses.

What will a pest control technician do for me?

Survey and Inspect your property, evaluate damages and size of the infestation. Afterwards, he will treat the affected areas and provide you with the needed information to prevent further re-infestations.

How can I tell what type of pest problem I have?

If you have doubts about what kind of roach, spider or rodent is infesting your property, the best and most sure way to identify it is by booking a pest inspection with one of our professional pest control specialists.

How serious does the pest infestation have to be to get professional help?

Pests reproduce extremely fast and they are even better at hiding from our sight. Seeing an individual one is almost always a sign of an infestation on the premises. When people try to handle the problem themselves, they might get the ones they see, but are usually inefficient in getting rid of the entire population, as it’s always hidden.

Is there a connection between pests and asthma in children?

Yes, bed bugs and cockroaches are known to trigger allergies and even lead to developing asthma in children. Their saliva, droppings and decomposing bodies contain allergens which trigger allergies and worsen asthma attacks.

What do I need to do before a bed bug treatment?

Remove all bedding and linens – sheets, pillowcases, duvet covers and etc. Bag them all up in the same room so the infestation doesn’t spread to the rest of the house. Hot wash on 60-90 degrees C. Proceed doing the same with clothing around or under the affected areas, especially items stored under the bed – must be emptied and their content must also be hot washed. Hoover meticulously all areas of the bedroom including both sides of the matress/es. You will be provided with further instructions before and after the scheduled bed bug treatment.

How do I prevent mice from entering my home?

Sealing all visible cracks, gaps and openings is the best way. However, full prevention is rarely a possibility.

I have small bite marks on my skin when I wake up in the morning, why is that?

It’s most probably a bed bug infestation. Look for other signs such as small dirts on your sheets, that is what their droppings look like.

Why does it take more than one treatment for bed bugs and rodents?

These pests have different life cycles than other target species. During certain stages of their life cycles, treatments work only partially, so we have to catch them between these dormant cycles in order to fully manage their population.

Is quoting free?

Yes, we are always happy to give you a free quote for your current pest problem.

Only out of hours callouts are chargeable.

Do you offer same-day service?

Yes, we offer same-day emergency treatments when you need to take action as soon as possible. You can reach us 24/7 over the phone or online to schedule your emergency service. Sending a pest technician to your property will be our top priority.

How to book a service with you?

We provide the following options to our clients:
1. If you want to receive a quote, go to our contact or appointment page.
2. Got any additional questions? Call us 24/7 on our number 01702 337778 / 0203 3707083.